Skip to main content

Introduction

visitor data editor title image

Is the native LiveChat chat widget not enough? Do you require some custom settings and more flexibility? The Custom Chat Widhet is here to help you!

What is the Custom Chat Widget?​

Based on our customer feedback, we have developed a custom chat widget supporting more fetures than the native one. It gives you better control over branding, translation and more.

What's the difference between the Custom Chat Widget and the native one?​

FeatureNative Chat WidgetCustom Chat Widget
Custom colors✅✅
Chat Widget language✅✅
Hide translation❌✅
Custom bubble icon❌✅
Agent nameAlways visibleMay be completely hidden
Agent name masking❌✅
"Power by" offEnterprise plan✅
Chat widget size settings❌✅
Chat widget re-position✅✅

We would love to hear out your feature requests!​

Contact us at support@darka.io.